Terms and Conditions
Welcome to wallthrift ("we," "us," or "our"). These Terms & Conditions govern your use of our website ([insert URL]) and purchases of our products. By accessing our store or placing an order, you agree to comply with these terms.
Business Details
Store Name: wallthrift
Business Type: Sole Proprietorship
Registered Address: [Kerala, India]
Email: care.wallthrift@gmail.com
Service Area: India only
Products & Services
- We sell fan-art posters, mobile cases, and related merchandise.
- All designs are unofficial fan art unless stated otherwise.
- Product images are for illustrative purposes; actual colors may vary slightly.
Order Processing
- Orders are processed within 2–3 business days (excluding weekends/holidays).
- You’ll receive an email/SMS confirmation upon shipment.
- We may cancel orders due to:
-Suspected fraud
-Inventory shortages
-Pricing errors
Payments
- Accepted methods: UPI, Credit/Debit Cards.
- Payments are processed securely via Razorpay/PayPal (we do not store your payment details).
- Failed payments will result in order cancellation.
Shipping Policy
- Delivery Time: 5–7 business days (varies by location).
- Shipping partners: India Post, Shiprocket, Delhivery, etc.
- Tracking details will be shared via email.
- Note: We’re not liable for delays caused by couriers or unforeseen events (e.g., natural disasters).
Returns & Refunds
- No Returns/Refunds (General Policy)
- All products are made-to-order, so returns/refunds are not accepted unless:
- Exceptions (Eligible for Exchange)
-
Wrong item/size delivered.
-
Damaged/defective product (must provide proof).
Exchange Process
- Email us at care.wallthrift@gmail.com within 3 days of delivery.
- Attach:
1. Uncut Unboxing video (clear footage of packaging + product).
2. Photos of the issue (e.g., damage, wrong item).
- Approved exchanges will ship within 7 days (same product only).
Note: Exchanges are void if:
1. Requested after 3 days.
2. No proof provided.
3. Product used/altered.
Intellectual Property
- Unauthorized reproduction/distribution is prohibited.
Limitation of Liability
We are not liable for:
- Indirect damages (e.g., lost profits).
- Product misuse or unauthorized modifications.
Governing Law
These terms are governed by Indian law, with jurisdiction in Kerala courts.
Contact Us
For questions or exchange requests:
Email: care.wallthrift@gmail.com